FAQ

1. Are your paintings 100% hand-painted?

Yes! Every artwork we create is entirely hand-painted by professional artists using traditional oil-on-canvas techniques. We do not sell prints, digital reproductions, or AI-generated art.

2. How do you ensure quality and accuracy in reproductions?

Our artists:
✔ Study the original masterpiece in detail
✔ Use museum-grade oil paints and materials
✔ Apply authentic brushstroke techniques (e.g., Van Gogh’s impasto, Rembrandt’s chiaroscuro)
✔ Undergo multiple quality checks before delivery

3. Can you paint from a photograph or custom request?

Absolutely! We specialize in:

Custom portraits (family, pets, weddings)
Reinterpretations of famous artworks (different sizes, colors, styles)
Original compositions based on your vision

🎨 Ordering & Customization

4. How do I place an order?

Browse our gallery or submit a custom request
Confirm size, style, and details
Receive a price quote and timeline
Approve the initial sketch (for custom works)
Enjoy your hand-painted masterpiece!

5. Can I request changes during the painting process?

Yes! We provide work-in-progress photos for custom orders. Minor adjustments are free; major changes may require a small fee.

6. What sizes and formats do you offer?

We paint on high-quality linen/cotton canvas in sizes from:

Small (12" x 16") to Extra Large (40" x 60")
Custom sizes available upon request

⏳ Production & Shipping

7. How long does it take to complete a painting?

Reproductions: 3-5 weeks
Custom paintings: 4-6 weeks
(Exact timelines confirmed after order placement)

8. Do you offer rush delivery?

Yes! Express service (2-3 weeks) is available for a 30% fee.

9. How is my painting packaged and shipped?

Stretched canvas: Wrapped in foam, boxed, and shipped in a protective crate
Rolled canvas: Tube-packed for safe transit (ideal for international shipping)
Tracking & insurance included

💰 Pricing & Payment

10. How much does a hand-painted oil painting cost?

Prices depend on:

Size (smaller = more affordable)
Complexity (detailed portraits cost more than simple landscapes)
Artist selection (master artists vs. emerging talents)
👉 Starting at $199 for small reproductions

11. What payment methods do you accept?

✔ Credit/debit cards (Visa, Mastercard, Amex)
✔ PayPal
✔ Bank transfer (for large orders)

12. Is there a warranty or return policy?

Lifetime color guarantee (no fading)
30-day satisfaction guarantee (full refund if unsatisfied)
Free touch-ups for accidental damage

🌍 International Orders

13. Do you ship worldwide?

Yes! We deliver to the U.S., Europe, Asia, and beyond via DHL/FedEx.

14. Are there import taxes or duties?

These vary by country. We declare lower values to minimize fees, but buyers are responsible for customs charges.

🎁 Extras & Services

15. Do you offer framing?

Yes! Choose from:

Classic wood frames
Floater frames (for a modern look)
Museum-style gold frames

16. Can I commission an original artwork?

Absolutely! Our artists create one-of-a-kind paintings in styles from realism to abstract.

17. Do you work with interior designers or galleries?

Yes! We offer:

Trade discounts
Bulk order pricing
White-label services

❓ Still Have Questions?

📩 Contact us at [sales@ioilpainting.art] or chat live on website!
(Typical response time: <12 hours)

Ioilpainting.Art – Where Every Stroke Tells a Story.